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Barron McCann IT Services

The Company Profile

Barron McCann IT servicesFor more than 30 years Barron McCann has delivered quality-focused, cost-effective IT services to leading businesses throughout the UK & Europe.

The Business Situation

The organisation had created new team leader positions driven by the need to achieve a scalable structure which is driven by intentional growth plans. Ultimately the need was to increase communication, motivate, increase productivity and improve efficiency whilst keeping quality at the forefront of what they do.

Barron McCann objective was for team leaders to be inspirational to: staff, peers and customers. Success is measured by inspiring the business and seeing replication across the departments. “Attitude is key”, Staff will be more focused and see stability and stay with the business.

The Approach

The aims and objectives of this programme was to provide practising and potential team leaders with an in depth understanding of the skills, qualities and best practices required to become an effective leader and to realise Barron McCann’s vision and goals in order to achieve growth and stability.

The Results

  • Improved relationships with team and other stakeholders, demonstrating a good feeling and improved communication
  • Improved performance and productivity, measured through reviews, feedback and supervisions
  • Agreed objectives being met
  • Improved management of processes to ensure efficiency across the business
  • Staff turnover and absence reduced

Feedback from Client

“Enjoyed course, found beneficial delivery of course fine”.

“The course has increased my confidence and knowledge of role and increased awareness of other people’s needs”

“It had made me look at employees differently”

“Built my confidence as a team leader”

“Practical and useful techniques for 121s using role play, really showed techniques that would be useful talking to my team”

“Helped build my confidence dealing with difficult situations”

“A good introduction to team leading with insight into how to deal with everyday problems with the team”

“Content was brilliant, involvement was good”

Fiona, is an excellent trainer, I have attended several days of courses with her and each time, I take on board the information and come away feeling like I have learnt something new, I have attended other courses in the past and have felt both underwhelmed with the course content or overwhelmed where the trainer has crammed too much into one day. Fiona has an excellent balance, of interaction, learning, and role-play that truly inspires you to learn.

- Paul Collins, Data Processor at All Sorts UK Ltd

I hired Fiona whilst working at Kaplan. Fiona delivered a series of ILM Management workshops at levels 3 and 5. The feedback from the students was always extremely positive and they all commented on how effective the learning had been. I was always really impressed with Fiona’s delivery style, how she used a wide range of methods that led to all the students passing the course. I happily recommend Fiona for high level management courses.

- Sonia Douras, Key Account Manager at Kays Medical Ltd.


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