For more than 30 years Barron McCann has delivered quality-focused, cost-effective IT services to leading businesses throughout the UK & Europe.
The organisation had created new team leader positions driven by the need to achieve a scalable structure which is driven by intentional growth plans. Ultimately the need was to increase communication, motivate, increase productivity and improve efficiency whilst keeping quality at the forefront of what they do.
Barron McCann objective was for team leaders to be inspirational to: staff, peers and customers. Success is measured by inspiring the business and seeing replication across the departments. “Attitude is key”, Staff will be more focused and see stability and stay with the business.
The aims and objectives of this programme was to provide practising and potential team leaders with an in depth understanding of the skills, qualities and best practices required to become an effective leader and to realise Barron McCann’s vision and goals in order to achieve growth and stability.
“Enjoyed course, found beneficial delivery of course fine”.
“The course has increased my confidence and knowledge of role and increased awareness of other people’s needs”
“It had made me look at employees differently”
“Built my confidence as a team leader”
“Practical and useful techniques for 121s using role play, really showed techniques that would be useful talking to my team”
“Helped build my confidence dealing with difficult situations”
“A good introduction to team leading with insight into how to deal with everyday problems with the team”
“Content was brilliant, involvement was good”