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Coaching and Mentoring Qualifications



ILM Approved CentreThe world of work is changing. Our research shows that developing coaching and mentoring skills at every level of an organisation is the key to unlocking potential and increasing productivity.

A skilled coach or mentor is an invaluable asset to any organisation. As well as increasing confidence and motivation, ILM’s coaching and mentoring qualifications improve management performance, conflict resolution and communication and interpersonal skills.


of employees say coaching should be part of every organisation’s management and development programme


Coaching and mentoring can positively impact the workplace in a variety of ways:

  • Stronger teams
  • Support for talented employees
  • Improved ability to align to the organisation’s culture and ethos with employees’
  • A more inclusive culture
  • Improved employee satisfaction scores
  • Improved staff retention


ILM Level 2 & 3 (Team Leaders and First Line Managers)

These qualifications aim to develop those in team leadership roles to coach or mentor the people they manage, as part of their normal working role. Learners will get a thorough grounding in the principles, practice and experience of conducting coaching sessions.

Level 2 Effective Mentoring Skills

Level 3 Effective Coaching

Level 3 Effective Mentoring

Level 3 Effective Coaching and Mentoring


ILM Level 5 (Managers)

Level 5 is for managers and those with significant responsibility for effective coaching and mentoring as part of their daily role within an organisational context. They are also ideal for individuals who wish to move into a development role.

Level 5 Effective Coaching and Mentoring



Our ILM programmes can be delivered in-house for the organisation who have staff members (ideally a minimum of 6, max of 12) who would benefit. Our ILM programmes can be aligned to organisational and individual needs providing bespoke, accredited programmes.

We can also offer the ILM Coaching & Mentoring Qualifications on an individual basis. Here we use a combination of individual coaching sessions and tutorials to develop the learner’s coaching skills and provide input on the ILM requirements.

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